ROJA-SCOUT LEGAL POLICIES

---

2. DATA PROTECTION POLICY

This Data Protection Policy explains how Roja-Scout collects, uses, stores, and protects your personal data in accordance with the Data Protection Act [Chapter 11:12] of Zimbabwe and the Constitution of Zimbabwe (Section 57 - Right to Privacy).

2.1 Data Controller

[InsightfyZim] is the data controller responsible for your personal data. Our Data Protection Officer can be contacted at: privacy@rojascout.co.zw

2.2 What Data We Collect

We collect the following types of personal data:

• Account Information: Name, email address, phone number, password
• Profile Data: Profile photo, bio, preferences, verification documents
• Listing Data: Property information, photos, location, contact details
• Communication Data: Messages, inquiries, correspondence
• Payment Data: Transaction history, payment method information
• Usage Data: IP address, browser type, device information, pages viewed
• Cookies and Tracking Data: As described in our Cookie Policy

2.3 How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain the Roja-Scout platform
• To facilitate connections between property seekers and advertisers
• To process payments and subscriptions
• To communicate with you about your account and services
• To send marketing communications (with your consent)
• To improve our services and develop new features
• To detect and prevent fraud, abuse, and security threats
• To comply with legal obligations

2.4 Legal Basis for Processing

We process your data based on:

• Contractual necessity - to fulfill our Terms and Conditions
• Consent - where you have given explicit permission
• Legitimate interests - to improve services and prevent fraud
• Legal obligations - to comply with Zimbabwean law

2.5 Data Sharing and Disclosure

We may share your data with:

• Other Users - as necessary to facilitate property transactions
• Service Providers - payment processors, hosting services, analytics
• Search Engines - publicly available listing information
• Legal Authorities - when required by law or to protect rights
• Business Transfers - in case of merger, acquisition, or sale

2.6 Your Rights

Under the Data Protection Act [Chapter 11:12], you have the right to:

• Access - request copies of your personal data
• Rectification - correct inaccurate or incomplete data
• Erasure - request deletion of your data ("right to be forgotten")
• Restriction - limit how we use your data
• Data Portability - receive your data in a structured format
• Object - oppose processing based on legitimate interests
• Withdraw Consent - revoke previously given permissions

2.7 Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, secure servers, access controls, and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute security.

2.8 Data Retention

We retain your personal data for as long as necessary to provide services and comply with legal obligations. Active accounts are retained indefinitely. Deleted accounts are purged after 90 days, except where we must retain data for legal compliance, dispute resolution, or fraud prevention.

2.9 International Data Transfers

Your data is primarily stored on servers located . If we transfer data internationally, we ensure appropriate safeguards are in place to protect your data in accordance with Zimbabwean law.

2.10 Contact for Data Protection Matters

For questions, concerns, or to exercise your rights, contact:

Data Protection Officer
Email: privacy@rojascout.co.zw

You also have the right to lodge a complaint with the Zimbabwe Data Protection Authority if you believe your rights have been violated.

---

3. ACCESSIBILITY POLICY

Roja-Scout is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the accessibility of our platform in accordance with the Constitution of Zimbabwe (Section 83 - Rights of Persons with Disabilities) and international best practices.

3.1 Our Commitment

• We strive to conform to WCAG 2.1 Level AA standards
• We regularly audit and test our platform for accessibility
• We provide alternative text for images and visual content
• We ensure keyboard navigation functionality
• We maintain adequate color contrast for readability

3.2 Accessibility Features

• Screen reader compatibility
• Adjustable text sizes
• Clear and consistent navigation
• Descriptive link text and headings
• Form labels and error identification

3.3 Known Limitations

We acknowledge the following accessibility limitations:

• Some third-party content may not meet our accessibility standards
• User-generated content (photos, descriptions) may lack accessibility features
• Legacy features are being progressively updated

3.4 Feedback and Assistance

If you encounter accessibility barriers, please contact us:

Email: support@rojascout.co.zw

We aim to respond to accessibility feedback within 5 business days and resolve issues as quickly as possible.

---

4. COOKIE POLICY

This Cookie Policy explains how Roja-Scout uses cookies and similar tracking technologies on our platform.

4.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our website or use our mobile app. They help us provide a better user experience by remembering your preferences and analyzing how you use our platform.

4.2 Types of Cookies We Use

Essential Cookies (Required)
These cookies are necessary for the platform to function and cannot be disabled. They include authentication, security, and basic functionality cookies.

Performance Cookies (Optional)
These cookies collect anonymous information about how visitors use our platform, helping us improve functionality and user experience.

Functionality Cookies (Optional)
These cookies remember your preferences (language, location, saved searches) to provide a personalized experience.

Advertising/Marketing Cookies (Optional)
These cookies track your browsing activity to deliver relevant advertisements and measure marketing campaign effectiveness.

4.3 Third-Party Cookies

We may use third-party services that set their own cookies:

• Google Analytics - for website analytics
• Payment Processors - for secure transactions
• Social Media Plugins - for social sharing features
• Advertising Networks - for targeted advertising

4.4 Managing Your Cookie Preferences

You can control cookies through:

• Our Cookie Settings Tool - accessible in your account settings
• Browser Settings - most browsers allow you to refuse or delete cookies
• Third-Party Opt-Out Tools - for advertising cookies

Note: Disabling essential cookies may affect platform functionality and your ability to use certain features.

4.5 Cookie Lifespan

• Session Cookies - deleted when you close your browser
• Persistent Cookies - remain on your device for a set period (up to 12 months)

4.6 Updates to This Policy

We may update this Cookie Policy to reflect changes in technology or legal requirements. We will notify you of significant changes through the platform or by email.

Last Updated: February 2026
For questions about these policies, contact support@rojascout.co.zw